As soon as you place your order, you will receive an order confirmation E-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, We automatically reach out to our suppliers to confirm that it is in a stock and available for immediate shipment. If your item is on a backorder or unavailable, we will void pre-authorization and reach out to you via E-mail or SMS. If your item(s) are available for immediate shipment ( within 5 business days) we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order, leaving the warehouse to the E-Mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with as at firstname.lastname@example.org
Please inspect the packaging of your items) when they arrive, if notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.